2.3 The recruitment process

How to Prepare for a Diverse Workforce

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Want the best person for the job? Attract the best possible candidates and assess their qualifications fairly and accurately.

There are four steps in any recruitment process:

  • defining the job;
  • finding candidates;
  • assessing candidates’ credentials and experience; and
  • selecting a candidate.

These steps are closely linked: the way you define the job will affect the candidates you find, the way you assess their abilities and your final selection.

Improve your recruitment process by keeping three important points in mind.

  • Focus on what it takes to do the job. This is what matters most.
  • Don’t underestimate international credentials and experience because they are unfamiliar.
  • Be aware of barriers related to international credentials, Canadian work experience and language skills.

Make more effective assessments. If you don’t know how international qualifications compare to Canadian credentials, base your assessment on other criteria. Consider asking candidates to:

  • describe their years of experience in a field or job, or in performing specific tasks;
  • explain their skills or demonstrate them in practical tests; and
  • demonstrate their knowledge through written examinations.

You can also turn to the many organizations and resources that can help you assess and verify international credentials. Some of these resources are specific to a sector or an occupation; others are more general.

Employer Tip
You may decide to review your recruitment process to make sure it’s free of bias. You may also decide to provide diversity and cross-cultural training to staff who are involved in hiring.