5. Integrating and Retaining Internationally Trained Workers

• 1. Why hire?
• 2. Plan
• 3. Recruit
• 4. Assess & Select
• 5. Integrate & Retain
• 6. Resources
• Video Series

5.3 Using all your workers’ skills

Motivate your work force – acknowledge and use your workers’ skills and talents.

There are many ways to make the best use of your internationally trained workers.

• Include them in the development of new processes, products or services. Their unique perspectives may present unusual but effective new ideas.
• Watch for hidden skills that may not have been identified during the hiring process. Their diverse backgrounds can be a rich source of skills and talents. Find ways to use these skills appropriately.
• Recognize and use their cultural knowledge, language skills and international networks to develop international business or marketing programs aimed at specific local markets.
• Use their language skills to translate materials and to provide customer service in multiple languages.