Important Notices

Materials on this website were produced and/or compiled by Citizenship and Immigration Canada for the purpose of providing Canadians with direct access to information about the programs and services offered by the Government of Canada.

The material on this site is covered by the provisions of the Copyright Act, by Canadian laws, policies, regulations and international agreements. Such provisions serve to identify the information source and, in specific instances, to prohibit reproduction of materials without written permission.

Non-commercial reproduction

Information on this Web site has been posted with the intent that it be readily available for personal or public non-commercial use and may be reproduced, in part or in whole, and by any means, without charge or further permission, unless otherwise specified.

  • Users are required to:
    • Exercise due diligence in ensuring the accuracy of the materials reproduced;
    • Indicate both the complete title of the materials reproduced, as well as the author organization; and
    • Indicate that the reproduction is a copy of an official work that is published by the Government of Canada and that the reproduction has not been produced in affiliation with, or with the endorsement of the Government of Canada.
  • Unless otherwise specified, this authorization is also applicable to all published information regardless of its format.

Reproduction of Government symbols

The official symbols of the Government of Canada, including the “Canada” wordmark, the Arms of Canada, and the flag symbol may not be reproduced, whether for commercial or non-commercial purposes, without written authorization. Request for authorization from the Treasury Board Secretariat may be addressed to:

information@fip-pcim.gc.ca
Federal Identity Program
Treasury Board of Canada Secretariat
300 Laurier Avenue West
Ottawa, Ontario
Canada  K1A 0R5

Commercial reproduction

Reproduction of multiple copies of materials on this site, in whole or in part, for the purposes of commercial redistribution is prohibited except with written permission from the Government of Canada’s copyright administrator, Public Works and Government Services Canada (PWGSC). Through the permission-granting process, PWGSC helps to ensure that individuals / organizations wishing to reproduce Government of Canada materials for commercial purposes have access to the most accurate, up-to-date versions. To obtain permission to reproduce materials on this site for commercial purposes, please go to PWGSC’s “Applying for Copyright Clearance on Government of Canada Works” page.

Public Works and Government Services Canada
Publishing and Depository Services
350 Albert Street, 4th Floor
Ottawa, Ontario
Canada  K1A 0S5
copyright.droitdauteur@pwgsc.gc.ca

Third-party materials

Some of the materials and graphical elements found on Government of Canada websites are subject to copyrights held by other organizations. This is particularly true of sites that are jointly operated by a Government of Canada institution and an external organization as part of a collaborative arrangement. In such cases, some restrictions on the reproduction of materials or graphical elements may apply and it may be necessary to seek permission from the rights holder prior to reproducing the material.

To obtain information concerning copyright ownership and restrictions on reproduction on this site, please contact:

Citizenship and Immigration Canada
Communications Branch
Ottawa, Ontario
Canada  K1A 1L1

Disclaimer

Some of the information in this website has been provided by external sources. Citizenship and Immigration Canada is not responsible for the accuracy, reliability or currency of the information provided by external sources. Users wishing to rely upon this information should consult directly with the source of the information.

Hyperlinking Notice

Links to Web sites not under the control of the Government of Canada (GoC) are provided solely for the convenience of users. The GoC is not responsible for the accuracy, currency or the reliability of the content. The GoC does not offer any guarantee in that regard and is not responsible for the information found through these links, nor does it endorse the sites and their content.

Users should also be aware that information offered by non-GoC sites to which CIC links is not subject to the Privacy Act, the Official Languages Act and may not be accessible to persons with disabilities. The information offered may be available only in the language(s) used by the sites in question and users should research the privacy policies of the sites before providing personal information.

Government of Canada privacy statement

The Government of Canada and Citizenship and Immigration Canada are committed to providing websites that respect the privacy of visitors to the sites. This document summarizes the privacy policy and practices for Citizenship and Immigration Canada websites.

  • Citizenship and Immigration Canada websites do not automatically gather any specific personal information from you, such as your name, telephone number or e-mail address. We would only obtain this type of information if you supplied it by sending us an e-mail or registering in a secure portion of the site.
  • All personal information created, held or collected by this department is protected under the federal Privacy Act. This means that at any point of collection, you will be asked for your consent to collect the information, and you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information.
  • Citizenship and Immigration Canada uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. This software receives and records the Internet Protocol (IP) address of the computer that has contacted our website, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.
  • Citizenship and Immigration Canada sometimes uses cookies to track how visitors use our websites. A “cookie” is a small file placed on your hard drive which gathers information like the length of each visit or your browser type. This information helps us improve our website. Cookies are never used to gather personal information like your name or email address, and we will not try to link any information to a visitor’s identity or disclose it to any third party. You may delete or reject the use of cookies at any time.
  • Information on individual visitors is used by Citizenship and Immigration Canada employees who need to know the information in order to respond to your request or to ensure the security of the system. We only share the information you give us with other government departments if your inquiry relates to those departments. We do not use the information to create individual profiles, nor do we disclose the information to anyone outside the federal government.

Questions or comments regarding this policy, or the administration of the Privacy Act at Citizenship and Immigration Canada, may be directed to the Privacy Coordinator as follows:

Public Rights Administration
Citizenship and Immigration Canada
360 Laurier Avenue West, 10th Floor
Ottawa, Ontario
Canada  K1A 1L1

If you are not satisfied with our response to your privacy concerns, you may contact the Office of the Privacy Commissioner at 1 800 282-1376 or through the Internet at www.privcom.gc.ca.

Official languages

Citizenship and Immigration Canada respects the Official Languages Act and relevant Treasury Board policies, and is committed to ensuring all information on this site is available in both French and English. However, users should be aware that some information from external sources is available only in the language in which it was provided.